Thanks for shopping at Plush Planet!
Ordering Info: We accept Visa, MasterCard, American Express, personal checks and money orders. No cash, please!
You may order securely online using our SSL-enabled storefront or one of these other methods:
Customer Service and Phone Orders: 1-732-530-1550.
For product info. or to order by phone and pay by credit card, please call Monday to Saturday, 10AM to 6PM EST.
By Fax: (732) 792-6921. Our fax lines are open 24/7 for orders. Fill out the order form with your credit card information and fax it to us.
By Mail: Fill out order form, making sure the name and address printed on the mail order form are correct, with check, money order or credit card info. Again, please, do not send cash. Checks, money orders or returns may be sent to: Art of Play, Inc., 522 Rt. 9 North, Manalapan NJ, 07726.
Shipping and Handling: Shipping is free for orders $99 and over within the continental United States. Oversize products and rush orders are exempt from this offer. The actual UPS shipping rate is charged; we do not charge handling. We ship in-stock items the day after we receive an order. Allow 7 days for normal UPS ground delivery. If an item is back ordered or out of stock, we will e-mail you a notification of the expected delay. Please call, fax or e-mail for info regarding international orders. Oversized/Drop shipping: Shipping charges for oversized items is calculated on an individual basis. Please call, fax or e-mail for details. Certain oversized items (indicated by * next to item) will be drop-shipped from manufacturer. If you require special packaging, please call us for info. 1-732-530-1550.
Rush Orders Please indicate rush order status on your order form. We offer 2-day air or overnight delivery, with prices based on this geographic chart: NOTE: If you place your online order after 11 a.m. (ET), add 24 hours to the above stated express delivery timing. If you place your order on a Saturday, your merchandise will be shipped the following Monday.
Returns and Exchanges At Plush Planet, your satisfaction is guaranteed. We will gladly accept merchandise, in it's original condition, for full refund or exchange within 30 days.
Privacy Policies: Plush Planet keeps track of the following information about each visit: The address of the computer coming on to our site, the pages you visit in our site, the type of browser used, the linking page (if any), and the date/time. This information is used strictly for internal purposes. We use this data to determine what products are viewed frequently and where our visitors come from, so that we may better tailor our store to our customers. We keep track of linked pages so that we can properly account for and add up the donations that we make to non-profit animal organizations. And we like to see what browsers people are using, so we can be sure that Plush Planet looks great for everyone. This raw data and the metrics that we compile are not for sale, and are not viewed by anyone outside our store.